The Harbour School
Creating the foundation for digital community engagement
Case Studies
A long list of happy clients
Avis Budget Group
European IT integration
Quiz Clothing
Digitising the warehouse management system
FitFlop
Digital platform selection to accelerate collaboration and economies of scale
Frank Cunnane“Leading Resolutions strong leadership and expert advice enabled us to painlessly complete one of the largest pan European digital programmes. The additional differentiating factor which Leading Resolutions bring is their ability to sensitively navigate through the diverse cultural differences that inevitably exist within an organisation of our size.
Director of Infrastructure Service Delivery Group, SONY Europe
Avis Budget Group
Transforming digital technology and transitioning to global outsource partner
Matalan
Supporting the digital sourcing initiative
Drax
Successful transition of major assets
Marie Harrison“I engaged Leading Resolutions to lead a complex and at times turbulent transformation programme, and they added value right from the get-go, bringing control, stability and drive to move the programme forward. They were a great partner to work with, consistently demonstrating an ability to understand our needs and bring in the right capability at the right time.
Interserve
Robotic Process Automation
A UK Building Society - Efficiency Through Automation
Wilson James: ISO 27001 Project
Group wide digital strategy to underpin business growth
Cirencester Friendly Society: IT Leadership
Accelerating the digital journey
Nationwide
Digital transformation programme implementation readiness
New Look
Digital service refresh to improve performance and resolve cost issues
Sarah Flanagan“We share a set of values with Leading Resolutions that includes honesty, openness and integrity. We wanted to work with like-minded people and that’s exactly what was delivered.
CIO, NHS Property Services
Stark: IT Strategy Refresh
Group-wide digital strategy to underpin business growth
Charles Taylor: Digital Technology and Infrastructure Strategy
Leading Resolutions was engaged to develop a digital technology and infrastructure strategy starting with a review of the current digital estate.
Sony: Digital Workspace Outsourcing
Digital cost review and negotiation of new contracts with new and existing vendors to align spend with business objectives.
Mark Abraham, Chief Financial Officer“Wilson James is a diverse and varied business which made the achievement of ISO 27001 a significant challenge. Against a tight timeframe for accreditation, the assistance and guidance provided by Leading Resolutions was invaluable. Their expertise, experience and overall performance are second to none. The success of the project within the demanding time constraints demonstrates clearly the excellence of their capability and their professionalism.
Wilson James Ltd
Drax Power: Acquisition Support and Systems Integration
Leading Resolutions was asked to support Drax with an acquisition and subsequent transition/integration of Scottish Power assets.
Generali: Cyber Security
Analysis of key risks areas and current best practice for core digital systems.
Interserve: ePMO
Engaged to highlight PMO expertise service to implement the ePMO’s objectives as services.
FitFlop: GDPR
Maximising GDPR compliance; minimising cyber security risks
Aberdeen Asset Management: Mobile Device Systems Integration
Expanded the services available via mobile devices to the user base.
Wincanton: System Introduction
Wincanton asked Leading Resolutions to help strengthen their process for introducing new services and ensure continuity and consistency of new digital services.
NHS Property Services: Customer Contact Strategy and Systems Integration
Leading Resolutions were engaged to deliver a unified digital customer experience.
Viridor: SAP Integration Programme Recovery
Driving a complex digital strategy based on an already selected ERP system.
TNT: Transforming the People Network
Digital organisation reshaped to support the company’s planned growth and ongoing sourcing strategy.
Reliance Mutual: eCommerce Transformation
Engaged to deploy a major digital transformation and delivery programme, in partnership with Reliance Mutual.
Wilson James: GDPR Compliance
Digital due diligence to support future business needs.
Tangerine: IT Strategy & Security Audit
Engaged to audit the digital function to identify issues and make recommendations that would allow the business to continue to expand.
Selfridges: Computing Modernisation
Creating a world class digital service
PepsiCo: ERP System Design & Implementation
PepsiCo asked Leading Resolutions to design and implement a digital strategy for the architecture, design and implementation of an internally hosted ERP system.
Osborne: Migrating Business Processes
Migration of digital processing to an external supplier.
MRH: Strategic Reporting
Ensure accurate digital reporting capability to support MRH’s growth plans.
Maplin: Sourcing
Engaged to ensure sourcing, procurement and cost management were digitalised.
Private Equity: Initial Risk Assessment
Examples of a short, sharp review of an digital function to assess any risks, gaps and opportunities and inform the “buy” decision.
Colt: Security Risk Assessment
Digital review and remediation programme
Avis: Digital Transformation
Engaged to drive drive a number of strategic change initiatives across the digital services function.
Allied Domecq: Global Desktop Standardisation and Systems Integration
Engaged to project manage the implementation and deployment of a global desktop standardisation programme.
Sony Music: End to End ITIL Implementation
Address the people, process and digital challenges common within a new digital organisation.
Private Equity: Due Diligence
A detailed assessment of the digital landscape by highly focused, specialist resources, to quantify the level of risk and spot opportunities as a basis for negotiations.
City and Guilds: Digital Transformation Strategy
Consisting of three projects - transforming a digital strategy
Private Equity: Transition
Examples of driving the cut-over and transition of the target company to move an organisation from dependent to independent within the fixed time-frame.
NHS Property Services: Cloud Transformation and Systems Migration & Integration
Strategic digital transformation project to mitigate risks and improve continuity and security.
Travis Perkins: Break Fix Project
Engaged to recover an in-flight RFP procurement exercise to appoint a new strategic partner for Break Fix services.
Sony: Service Management Standardisation
Sony was undergoing a significant reshaping of its European business operation. As part of the restructure, Sony was seeking to consolidate and standardise its European digital support and service operations.
Private Equity: Stabilisation
Getting the target company to a steady, stable state by making sure the right people, processes and technology are in place.
Interserve: Digital Transformation
We were engaged to rescue a failing programme to migrate legacy infrastructure to a cloud-based solution, to enhance security and collaboration.
Sony: Data Centre Consolidation
Engaged to consolidate digital support and service operations including five data centre operations spread across Europe.
Private Equity, Scalability and Innovation
Examples of building long term digital strategy and operating plans whilst providing ongoing guidance and insight to further reduce cost and increase effectiveness.