Wilson James: ISO 27001 Project
Group-wide IT Strategy to Underpin Business Growth
Case Studies
A long list of happy clients
New Look
Service Refresh to Improve Performance and Resolve Cost Issues
Matalan
Supporting the Sourcing Initiative
Cirencester Friendly Society: IT Leadership
Review of IT
Frank Cunnane“Leading Resolutions strong leadership and expert advice enabled us to painlessly complete one of the largest pan European IT programmes. The additional differentiating factor which Leading Resolutions bring is their ability to sensitively navigate through the diverse cultural differences that inevitably exist within an organisation of our size.
Director of Infrastructure Service Delivery Group, SONY Europe
Robotic Process Automation
A UK Building Society - Efficiency Through Automation
Nationwide
Transformation Programme Implementation Readiness
Stark: IT Strategy Refresh
Group-Wide IT Strategy to Underpin Business Growth
Marie Harrison“I engaged Leading Resolutions to lead a complex and at times turbulent transformation programme, and they added value right from the get-go, bringing control, stability and drive to move the programme forward. They were a great partner to work with, consistently demonstrating an ability to understand our needs and bring in the right capability at the right time.
Interserve
FitFlop: ERP Platform Solution & Business Analyst Capability
ERP Platform Selection
JLT: Employee Benefits System Integration
The objective was to eliminate the need for staff in the UK and India to use multiple IT systems and manual processes.
Charles Taylor: Digital Technology and Infrastructure Strategy
Leading Resolutions was engaged to develop a digital technology and infrastructure strategy starting with a review of the current IT estate.
Sony: Digital Workspace Outsourcing
Sony was seeing its costs rise in relation to IT support. This was above what Sony was comfortable with, and needed help negotiating new deals with existing vendors or alternative vendors to manage costs.
Drax Power: Acquisition Support and Systems Integration
Leading Resolutions was asked to support Drax with an acquisition and subsequent transition/integration of Scottish Power assets.
Sarah Flanagan“We share a set of values with Leading Resolutions that includes honesty, openness and integrity. We wanted to work with like-minded people and that’s exactly what was delivered.
CIO, NHS Property Services
Generali: Cyber Security
We were asked to help Generali understand the key risks areas and current best practice for their core systems.
Interserve: ePMO
We were engaged to bring out PMO expertise service to implement the ePMO’s objectives as services.
FitFlop: GDPR
Leading Resolutions was engaged by FitFlop to complete a short study to inform the Board on the current and potential security risks from both a cyber and internal systems perspective.
Mark Abraham, Chief Financial Officer“Wilson James is a diverse and varied business which made the achievement of ISO 27001 a significant challenge. Against a tight timeframe for accreditation, the assistance and guidance provided by Leading Resolutions was invaluable. Their expertise, experience and overall performance are second to none. The success of the project within the demanding time constraints demonstrates clearly the excellence of their capability and their professionalism.
Wilson James Ltd
Aberdeen Asset Management: Mobile Device Systems Integration
AAM wanted to expand the services available via mobile devices to the user base.
Wincanton: System Introduction
Wincanton asked Leading Resolutions to help strengthen their process for introducing new services and ensure continuity and consistency of new IT services.
NHS Property Services: Customer Contact Strategy and Systems Integration
Leading Resolutions were engaged to deliver a unified customer experience.
Viridor: SAP Integration Programme Recovery
Viridor was looking to carry out a particularly significant and complex programme of work based on an already selected ERP system.
TNT: Transforming the People Network
TNT’s IT organisation reshaped to support the company’s planned growth and ongoing sourcing strategy.
Reliance Mutual: eCommerce Transformation
We were engaged to deploy a major transformation and delivery programme, in partnership with Reliance Mutual.
Wilson James: GDPR Compliance
Wilson James was looking to introduce additional due diligence and governance measures to support future business needs.
Tangerine: IT Strategy & Security Audit
We were asked to audit the IT function to identify issues and make recommendations for change that would allow the business to continue to expand.
Osborne: Migrating Business Processes
Osborne turned to Leading Resolutions to help with the migration of the majority of its business processing to an external supplier.
PepsiCo: ERP System Design & Implementation
PepsiCo asked Leading Resolutions to design and implement a strategy for the architecture, design and implementation of an internally hosted ERP system.
Selfridges: Computing Modernisation
As part of a major investment programme to create a world class IT Service, Selfridges embarked on a programme of IT investments to provide the business with the tools to do their job.
MRH: Strategic Reporting
We were asked to develop accurate business reporting capability to support MRH’s growth plans.
Maplin: Sourcing
Leading Resolutions was engaged to assist with sourcing, procurement and cost management.
Private Equity: Initial Risk Assessment
Examples of a short, sharp review of an IT function to assess any risks, gaps and opportunities and inform the “buy” decision.
Colt: Security Risk Assessment
Colt engaged Leading Resolutions to perform an intensive review and remediation programme across its complete Oracle estate.
Avis: Digital Transformation
Avis was driving a number of strategic change initiatives across the IT support services function.
Allied Domecq: Global Desktop Standardisation and Systems Integration
Allied Domecq asked us to project manage the implementation and deployment of a global desktop standardisation programme.
Sony Music: End to End ITIL Implementation
Sony approached us for IT Service Management consultancy to allow them to address the people, process and technology challenges which are common within a new IT organisation.
Private Equity: Due Diligence
A detailed assessment of the IT landscape by highly focused, specialist resources, to quantify the level of risk and spot opportunities as a basis for negotiations.
City and Guilds: IT Transformation Strategy
Global Leader City & Guilds' got in touch with us to transform their IT strategy.
NHS Property Services: Cloud Transformation and Systems Migration & Integration
We were engaged to work on a strategic IT transformation project and help the NHS Property Services use SaaS offerings to mitigate risks and improve continuity and security.
Private Equity: Transition
Examples of driving the cut-over and transition of the target company to move an organisation from dependent to independent within the fixed time-frame.
Travis Perkins: Break Fix Project
Travis Perkins engaged Leading Resolutions to recover an in-flight RFP procurement exercise to appoint a new strategic partner for Break Fix services.
Sony: Service Management Standardisation
Sony was undergoing a significant reshaping of its European business operation. As part of the restructure, Sony was seeking to consolidate and standardise its European IT support and service operations.
Private Equity: Stabilisation
Getting the target company to a steady, stable state by making sure the right people, processes and technology are in place.
Interserve: Digital Transformation
We were engaged to rescue a failing programme to migrate legacy infrastructure to a cloud-based solution, to enhance security and collaboration.
Sony: Data Centre Consolidation
Sony was seeking to consolidate its European IT support and service operations including the five data centre operations which were spread across Europe...
Private Equity, Scalability and Innovation
Examples of building long term IT strategy and operating plans whilst providing ongoing guidance and insight to further reduce cost and increase effectiveness.