The Real Value Add
Minimised change impact
Understanding the level of resources required to deliver a project up front, helped with identifying costs, overlaps, and dependencies for our client. Additionally, the client was able to re-prioritise to minimise the change impact on the company.
Ensured new processes and staff members were fully embedded into the organisation
Leading Resolutions is providing ongoing support, coaching, and mentoring to our client to ensure that the new processes and new staff members were fully embedded into the organisation.
Minimised risk to the company
Through introducing a service way of thinking into the organisation and a structured approach to Service Design and Introduction, we were able to minimise risk to the company.