Organisational Redesign for National Trust

Approach

We worked closely with the Executive Team and HR on solutions to address a number of challenges:

• Re-organisation to achieve the target headcount reduction
• Consultation and selection process to redeploy staff into new and changed roles
• Transfer of Infrastructure Operations to a 3rd Party Supplier before the end of the financial year
• Maintain the day to day service with no impact on the business
• Keep staff motivated
• Achieve transition of all critical tasks where roles had changed or been removed
• Due to time pressures for the changes,
  complete the organisation transition
  before all the new senior roles
  were filled

Deliverables

During the project, we achieved the following:

• Defined a new operating model and redesigned the organisation, aligning activities to the new model
• Liaised with internal HR to create new and changed role descriptions and skill profiles; designed and manage senior level interviews; provided specialist organisational change support during consultation and staff changes
• Transferred the technology platform to a third party supplier, including associated TUPE requirements and contractual advice
• Provided interim transition capability to oversee the demands of the complex transfer
• With minimum disruption to the business, the new operating model delivered against the cost savings targets whilst enhancing operational efficiencies.