BUPA programme led by Leading Resolutions makes finals of MCA Awards 2026

Leading Resolutions, a premier UK technology consultancy, has been announced as a finalist for the Management Consultancies Association (MCA) 2026 Awards. Shortlisted in the Technology Transformation category for its work with Bupa, this marks the second consecutive year the independent firm has been recognised alongside the industry’s “Big 4” global competitors.

The MCA Awards represent the voice of the consulting industry and serve as the gold standard for the value and impact of consultancy in the UK. In securing a finalist position for two years running, following its 2025 Social Value category nomination for its work with the European Association for Cardio-Thoracic Surgery (EACTS), Leading Resolutions has solidified its reputation as an agile contender to match industry-long-standing leaders.

The 2026 nomination highlights the design and delivery of Bupa Home, a unified digital platform created to address the challenge of managing a highly diverse digital landscape across Bupa’s global operations. Like many large organisations, this complexity can result in multiple tools supporting similar activities, scattering critical communications.

Leading Resolutions addressed this by engineering a “unified experience layer” that serves as a primary digital entry point that brings existing tools together in a more connected way. Key project achievements included seamless platform integration to meet employees where they already operated, as well as introducing reusable delivery patterns to group digital changes and accelerate the digital roadmap. The minimum viable product pilot reached 15,000 employees in six months: 100% user base onboarded.

Pete Smyth, CEO at Leading Resolutions, stated: “I am immensely proud that our consultancy teams have been recognised and celebrated by the MCA for the second year in a row. We strive to maintain a high-quality approach to high-stakes, specific technical issues, providing the best in expertise and client care across every project we undertake.

“Our ongoing commitment to understanding core modern business demands and executing a tailored approach to technology consultancy keeps us in contention with the world’s largest consultancy firms. We are especially proud of the impact of the Bupa project, which accelerated the workflow for the entire workforce using Bupa Home.”

Rebecca Clifton, Global Product Owner at Bupa, highlighted the impact of the partnership in the project:

“Bupa Home has transformed how our colleagues connect: with each other, with the organisation and with patients. Before this programme, important information and tools were spread across multiple platforms, creating inefficiency and frustration. Today, Bupa Home engages with 100% of the workforce as a trusted, everyday tool.

“Leading Resolutions were instrumental in making this transformation possible. They combined deep technical expertise with a strong understanding of our people and our organisation, helping us design a platform that reduced technology sprawl while still feeling familiar.”

Leading Resolutions and all fellow finalists can be found on the official list of 2026 MCA Awards finalists.