Key Business Technology Trends September 2021

Jon Bance, Consulting Director at Leading Resolutions, talks about how disruption has brought change and opportunity if you have the resources to act swiftly. Leading Resolutions support customers through change helping clients prepare for disruption and seize opportunity.
September 16 2021

A global challenge that triggered change

The global pandemic illustrated how external events can disrupt business. Change was immediate; many organisations responded by adopting technology to continue operations, allowing employees to work from home.

The critical role of IT infrastructure

With technology playing a key role in allowing organisations to maintain daily activities, IT was thrust into a critical function; it was now core to delivering on the organisation’s value proposition. There is a transitional period ahead. IT will play a critical role in organisations that want to avoid disruption in the next crisis.

No more 5 year plans

Many organisations will never be the same and there is more change to come, but many professionals don’t feel their IT maturity is high enough to support the expected rate of change. 

MVP (Minimum Viable Product) has now become normal business language and large programme teams are a thing of the past. Businesses no longer have 6-9 months from requirement to selection to implement new systems and technology.


Data and automation

Businesses need to be flexible and data has become the new oil; the ability to structure data at a moment’s notice or in real-time is imperative to allow businesses to plan and react swiftly. 

A trend that we have been observing is the increasing adoption of Robotic Process Automation (RPA) to speed up processes; the use of Machine Learning to underpin, test and implement change to the proposition has been widely written about and we are seeing it first-hand. 

The environment - a key factor

IT infrastructure and processes form a significant part of the change companies need to make to be Net Carbon Neutral or Net Carbon Negative. Many organisations agree that sustainability goals are important to maintain business into the future and they are enjoying related benefits such as energy cost savings.

The distributed working model

With future lockdowns possible the distributed employment model will continue to be an important factor for businesses in the UK. This feeds very nicely into a business moving towards being Net Carbon Negative, with less reliance on transport to get people to work. However, there needs to be a happy balance to the remote working shift.

At Leading Resolutions, we help businesses to predict change, address it and cement their value propositions. We enable businesses to make technology as flexible as possible. In a world where change, is as ever, permanent, we make the process achievable and successful.