Back to Case Studies

Global Desktop Standardisation

Assignment

Allied Domecq asked Leading Resolutions to project manage the deployment of a common desktop infrastructure. This was an important component in a programme of change as Allied Domecq moved from a regionally aligned business unit model to a unified virtual global model aligned with its brands.

Approach

Leading Resolutions worked with key stakeholders to agree goals, objectives, budgets, technology and process choices and align people to the new way of working. Leading Resolutions led the development of the business case and an implementation approach to effect and embed the change.

Results

A standardised infrastructure improved speed of deployment of new applications to the new business structure. A centralised support system of technology management tools facilitated the rationalisation of processes for the desktop infrastructure and combined with improved service management processes.

The successful project management consistently delivered by Leading Resolutions enabled us to implement major IT change programmes across our international business within required timelines and budget.

Richard Bradwell, IT Global Service Delivery Manager, Allied Domecq