As previously seen with the CrowdStrike outage last year, the global aviation industry lives and dies by its IT systems. Without a consistent, resilient IT solution, any disruption to network systems can lead to widespread delays and operational challenges on a global scale. Any problem also has a ripple effect on other airspaces, meaning that one minor issue quickly snowballs into a major problem.
With many executives predicting another major IT outage on that scale within the next 12 months, shoring up systems for resiliency is key. This means investing in and updating your technology stack away from legacy systems and unifying fragmented infrastructure and processes you might not realise aren’t fit for purpose for today’s travel needs.