What a Load of Robotics
RPA, AI, software bots, Dyson’s 360 Eye, smart cities…the possibilities are endless.
But what does it all really mean? Hundreds of thousands of additional job losses as automation takes over? Never being stuck in a traffic jam again? People falling in love with their home help robot? I seriously doubt it.
Let’s look back on a few other game changers that, well, didn’t change the game.
The transition from 1999 to the year 2000
The Paperless Office
OK, so we are being a bit glib. Of course things will change and of course RPA is an essential move for businesses to remain competitive in a global market. But to maximise the opportunity organisations need to start at the beginning, not jump to the tech solution. Where can the most value be realised? Which processes should be automated? And, while we are at it, let’s re-engineer the process first, rather than just replicate it using technology.
There are side-effects. People will be displaced and re-training will be required, but the workforce will shift, not dramatically reduce. The human race is a society before it is a workforce, and we will find a way to re-balance and harness excess capacity, to become bigger and better, just like we always have done.
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