To address a history of underinvestment in IT, we guided the NHS Property Services on a series of projects to enable transition to a truly digital, cloud-based workplace.
Our initial work on the complex IT organisation restructure led to projects covering Supplier Management, Digital Strategy, TOM design and PMO.
A restructure of the IT team alongside an upgrade to a digital workspace and a review of key supplier contracts were the foundations for a digital future.
Rapid assessment to ensure that the IT shared service proposition, engagement model, SLA and charging mechanism were fit for purpose for the digital world.
Our work with NERC has spanned independent assessments and RFP management through to creating an “Agile” organisation
Supplier Management Best Practice
Supplier Management Framework to drive new ways of working.
£3m savings and improved end user satisfaction.
Organisational Redesign and Restructure
Organisation transition to fast track service improvements.
Improving the learning experience for its customers.
Customer Relationship Management
Delivering richer customer experience and increased profitability.
Delivering the strategic 10 year vision with innovative programme management.
Service Desk Consultancy
Single source of information to drive change.
Helping National Trust control costs with on demand resource.
Enterprise Architect Strategy
Creating a strategy to deliver a digital workplace.
Cost effective IT delivery “out of the box”.
Oracle CRM Hosting Procurement
Creating the blueprint for future Go to Market activity.