Case Studies

Client Journey

To address a history of underinvestment in IT, we guided the NHS Property Services on a series of projects to enable transition to a truly digital, cloud-based workplace.

Client Journey

Our initial work on the complex IT organisation restructure led to projects covering Supplier Management, Digital Strategy, TOM design and PMO.

Client Journey

A restructure of the IT team alongside an upgrade to a digital workspace and a review of key supplier contracts were the foundations for a digital future.

Client Journey

Rapid assessment to ensure that the IT shared service proposition, engagement model, SLA and charging mechanism were fit for purpose for the digital world.

Client Journey

Our work with NERC has spanned independent assessments and RFP management through to creating an “Agile” organisation

Supplier Management Best Practice

Supplier Management Framework to drive new ways of working.

Supplier Rationalisation

£3m savings and improved end user satisfaction.

Organisational Redesign and Restructure

Organisation transition to fast track service improvements.

Website Redesign

Improving the learning experience for its customers.

Customer Relationship Management

Delivering richer customer experience and increased profitability.

Volunteering

Delivering the strategic 10 year vision with innovative programme management.

Service Desk Consultancy

Single source of information to drive change.

PMO Capacity

Helping National Trust control costs with on demand resource.

Enterprise Architect Strategy

Creating a strategy to deliver a digital workplace.

SAP Upgrade

Cost effective IT delivery “out of the box”.

Oracle CRM Hosting Procurement

Creating the blueprint for future Go to Market activity.