Osborne: Migrating Business Processes

Migration of digital processing to an external supplier.

Sector
- Private Sector

The Challenge

Leading homebuilder and civil engineer Osborne sought to implement new technology platforms at the front end of its business to enable future growth. The company turned to Leading Resolutions to help with the migration of the majority of its business processing to an external supplier.

Osborne is a leading solutions provider for the built environment, creating exceptional assets, places and spaces.

The Challenge

The Solution

External technology service provision was the most practical route to achieving flexible and scalable IT provisioning. We helped Osborne reduce both in terms of in-house provision and in-house personnel with two key activities:

One.

Created and managed a competitive tendering process, which brought potential partners to the project.

Two.

Managed the seamless transition of Osborne’s key business processing systems, including its ERP capability, from internal to external sourcing.

The Results

By identifying and mitigating key internal constraints, we enabled Osborne to rapidly adopt new externally sourced technology platforms while avoiding the significant capital costs normally associated with in-house provision. In-house personnel costs were also reduced without the need to maintain legacy systems.

We share a set of values with Leading Resolutions, including a sense of honesty, openness and integrity. We wanted to work with like-minded people – and that’s exactly what was delivered. It’s quite a step to employ a third party and so it matters to have people who you can trust to do the job. Leading Resolutions not only helped us find the right supplier, but one with which we are now looking to have an extended relationship.

IT Director
Osborne