Leading Resolutions was engaged to develop a digital technology and infrastructure strategy aligned to the group’s business objectives.

Charles Taylor is a leading provider of professional services to the global
insurance market.

Leading Resolutions was engaged to develop a digital technology and infrastructure strategy aligned to the group’s business objectives.

1
Stage 1 - Review
To begin the project, we started with an in-depth review and analysis of the current IT estate including technologies and business services. We conducted market research, market trend analysis and vendor strategy as a starting point to inform the overall strategy.
2
Stage 2 - Strategy
We identified risks, recommendations and business and IT benefits and produced an IT business services report. After the report, we published the IT strategy business case and as a result the digital architecture and strategy was approved by the steering board.
3
Stage 3 – Key initiatives
Three key initiatives were agreed, which were:

- Network management
- Enterprise wide data protection/backup
- Storage/server consolidation

A high-level plan was then produced for each initiative including the approach, timing, resource needs, dependencies and risks.
The return on investment from engaging Leading Resolutions to develop our digital strategy is huge both in terms of cost savings and efficiency.
CIO
Charles Taylor